Frequently Asked Questions
Everything you need to know about your PHANANDCO beauty experience.
When will my order ship?
Orders are processed within 1-2 business days. Once shipped, you will receive a tracking number via email. Standard shipping typically takes 3-5 business days.
Are PHANANDCO products cruelty-free?
Yes, we are committed to ethical beauty. All of our products are 100% cruelty-free and never tested on animals.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are unsatisfied with your purchase, please contact our support team to initiate a return.
Do you ship internationally?
Currently, we ship to the United States and Canada. We are working hard to expand our shipping options to more countries in the near future.
How can I check the status of my order?
You can track your order using the link provided in your shipping confirmation email or by logging into your account on our website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.